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Helpdesk
Setup & Assessment
Training
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Old Version
9
changes.mady.by.user
Ben Dalton
Saved on
Feb 18, 2020
compared with
New Version
Current
changes.mady.by.user
Ben Dalton
Saved on
Apr 17, 2020
Previous Change: Difference between versions 8 and 9
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Introduction
&
Setup
Order Processing
Sending Orders to Lucy
Understanding Trading Partners
Creating a new Trading Partner
Selecting an Existing Trading Partner
Understanding Document Maps
Creating a new Document Map
Editing an Existing Document Map
Reviewing an Order
How to correct a Product Code
How to correct a Price
Other issues that might pop up in Review
Minimum Pack QTY's
Adding a line to the order
Adding a Note line to the order
Deleting a line from the order
Troubleshooting
How to correct a
Using the
Customer Code
mapping field
How to correct a Delivery Address
How to correct a Trading Partner email address
Lucy Support
Conclusion & ongoing Lucy Customer Success
...
Manage space
Manage content
Integrations
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