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What to do when you accidentally assign an email address or domain to the wrong Trading Partner |
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Lucy can only find the original sender's email address when an email is Forwarded from a Registered Lucy User.
On occasion, you might accidentally assign a customer’s email address (or your own) to an incorrect Trading Partner. If you have done this, you will need to Ignore the order in Lucy, remove the incorrect email address from the Trading Partner and send in the order again. This time, assigning it to the correct Trading Partner.
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