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  • Once you have mapped the Purchase order number, Delivery Address, Stock Code, Price and Quantity, click Reprocess. It should only take a few seconds for Lucy to go through and validate every line of the order against the ERP data, and integrate it.

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  • You don’t need to map the entire column, just the line with the most complete data on it (product code, description, QTY & price).

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Note - If ever you need to refer back to a particular email or purchase order, click the envelope icon to get to the Message Enquiry page. Every message that Lucy receives is stored here so if you are looking for an email or purchase order, here’s where to find it.)

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