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(lightbulb) Customer Service - these people know your customers, products, and orders inside out, so it makes sense to have a representative from this team on board. Nominate your future local Lucy knowledge point! They're going to be indispensable during initial Assessment, Testing, Training and Go Live. If they're keen to start learning right away, our Lucy How-to articles are a great place to start.  


(lightbulb) IT / ERP - your local ERP (PRONTO, Microsoft Dynamics 365, Dynamics AX or NAV , NAV, Netsuite etc...) guru will be best placed to assist with technical queries related to your ERP. 

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