Details about your Lucy User Account including where to login and how to reset your password |
Once you're on board with Lucy, we'll send you an invitation to login to the site. You'll be prompted to set a password on your first login.
After you login, your User menu is available in the top right corner. Hover over it and select Your Details from the menu.
On this page, you can update information like:
Your User menu is also where you can change your password. Hover over it and select Change Password.
We'll ask you to enter your current password before setting a new password and confirming it.
Just use the 'Forgot Your Password'? link on the login page. We'll email you a link with instructions on how to reset it.